International Leadership Advancement Trip

Frequently Asked Questions

About

The Trip will take place on the Royal Caribbean cruise Harmony of the Seas® from March 17 – March 24, 2019.

Harmony of the Seas will sail in and out of Fort Lauderdale, Florida and will be visiting:

  • Philipsburg, St. Maarten
  • San Juan, Puerto Rico
  • Labadee, Haiti

Coaches that meet the Incentive Qualifications (see the Qualifications Criteria section for more details) will be invited to attend. The Trip is available only to the achieving Coach and their Guest; the Guest cannot be another Coach who did not qualify for the International Leadership Advancement Trip. If the achieving Coach account consists of a primary and Co-Applicant, then those individuals are considered the achieving Coach and Guest. For more information, please refer to the Terms & Conditions.

The International Leadership Advancement Trip includes the following for the Coach and their Co-Applicant/Guest:

  • Travel credit of $800 per Coach Account
  • Coaches who live west of the Mississippi River will also receive overnight hotel accommodations in Miami, FL for the night of March 16th (see the Pre-Planning Travel & Accommodations section for more information)
  • Accommodations for two (2) aboard the Harmony of the Seas
  • Community Events
  • Educational Sessions

Invitations will go out on or around January 11th following the qualification period ending on December 31, 2018. At that time, more details for the event will be shared.

Yes! The special qualifying events are:

  • Fully Integrated Business Leader (FIBL) Dinner
  • Integrated National Directors & Above Lunch & Learn
  • Fully Integrated Business Coach (FIBC) Party

If you have qualified for the FIBL Dinner or FIBC Party, you may bring your Co-Applicant/Guest that accompanied you on the Trip. For the IND and Above Lunch & Learn, only qualifiers may attend this training session. Invitations for each special event will be sent in February.

We are sorry you are unable to join us for the International Leadership Advancement Trip! Per the Terms & Conditions, the rewards must be taken as offered and may not be assigned or transferred. The rewards, or any unused portion of the rewards, are not exchangeable and cannot be redeemed for cash, a subsequent Trip, reward or other compensation. For more details, please view the full Terms & Conditions.

The agenda will be available late January 2019. Stay tuned for more details.

Pre-Planning Travel & Accommodations

For the Trip, a valid passport is required. We highly recommend Coaches sail with their valid passport with 6 months validity past our cruise dates (September 24th, 2019).

If you need a passport, please apply for one as soon as possible. Routine processing can take 4-6 weeks. Expedited processing takes 2-3 weeks, though there are additional fees associated with this service. For more information on how to apply or renew, please visit the U.S. Department of State for Travel’s website.

For the best experience and flexibility for our qualifying Coach(es), flights are to be booked by the Achiever. We have partnered with United and Delta to offer fares at a discounted rate (see the Travel Information section for more details). A travel credit of $800 per Coach Account will be paid out in your commission check on January 31st. If you are coming into Fort Lauderdale on the day of departure (March 17th), please allow yourself plenty of time to arrive in the event of possible flight delays. When departing, we strongly recommend that Achievers do not book a flight on Sunday, March 24th prior to 12pm if flying out of Fort Lauderdale or 1pm if flying out of Miami.

We want to make it simple for you, so OPTAVIA will be booking your stateroom for you! You will receive your Booking ID number via email in early February. More details to follow!

Per the Terms & Conditions, the Trip is available only to the achieving Coach and their Guest; the Guest cannot be another Coach who did not qualify for the International Leadership Advancement Trip. If you have a Co-Applicant on your account, your Co-Applicant is considered your Guest for the Trip. The Guest must be over the age of 18.

If you are traveling from west of the Mississippi river (as stated in the Terms & Conditions), a one night stay at an official OPTAVIA hotel is included the evening of Saturday, March 16th. Details on how to book will be shared once you receive your Booking ID at the beginning of February. A hotel night is not included as part of the Trip for all others. If you are coming into Fort Lauderdale on the day of departure (Sunday, March 17th), please allow yourself plenty of time to arrive in the event of possible flight delays.

The International Leadership Advancement Trip includes accommodations for 2, the Coach and the Co-applicant/Guest. Invitations will be sent on or around January 11th at which time, Qualifiers wishing to attend the Trip can RSVP. After the deadline to RSVP (January 23rd), OPTAVIA will send out Booking IDs on a staggered schedule based on your qualified path, giving the option to add a third/fourth person to your stateroom. OPTAVIA has reserved a select number of staterooms that allow for triple and quadruple occupancy. If you are interested in adding more guests to your stateroom (beyond what is included), you may call the phone number included in the email containing your Royal Caribbean confirmation number (Booking ID) from OPTAVIA. Extra guests may not be added prior to receiving your Booking ID.

For additional staterooms beyond what is included in the Trip, please contact Royal Caribbean Cruise Line directly at 800.398.9819 or visit the Royal Caribbean website. Booking additional staterooms outside of what the International Leadership Advancement Trip includes is at the individual’s expense and subject to the available inventory. Before booking, please refer to Royal Caribbean’s cancellation policy.

Special Requests & Policies

Royal Caribbean can accommodate dietary needs such as: Food allergies, Gluten-free, Kosher, Low-fat, and Low-sodium. You may indicate any special dietary requirements when completing your RSVP form. A variety of vegetarian meals are available on all menus in the Main Dining Room and Windjammer Cafe every day. Guests do not need to make a special request for these meals.

Infants sailing on a cruise must be at least 6 months old as of the first day of the cruise.

Please be aware that guests traveling with a young infant that does not meet the infant policy will be denied boarding. No refunds or other compensation shall be due from the cruise line to anyone as a result of the denial of boarding to an underage infant or other accompanying guests.

Baby food is available via the Royal Caribbean Gifts and Gear page via our Babies To Go program and infant formula is not provided on board. Guests may not bring on board any food items other than baby food and/or dry, nonperishable snack items (cookies, crackers, chips, energy bars, etc.).

It is Royal Caribbean’s policy that any Guest who will have entered her 24th week of pregnancy or later, at any time during the cruise, will be prohibited from sailing.

The Guest and her physician should consider before any cruise that there is no Obstetrician/Gynecologist available on the ship. All guests are required to sign a health questionnaire at check-in to ensure they are aware of our pregnancy policy.

Royal Caribbean has personnel with wheelchairs who provide assistance with pushing wheelchairs on and off the ship using gangways and boarding bridges; however, Royal Caribbean is unable to provide wheelchairs onboard. We recommend that guests needing wheelchairs to bring their own or rent from the Fort Lauderdale location of the company, Scootaround. For more information, please visit the Scootaround website.

For other assistance needs from Royal Caribbean, please contact the Royal Access Team at 866.592.7225.

Before Boarding

Planning your experience on Harmony of the Seas is easy! Simply log in with your Royal Caribbean account using your Booking ID to make selections through Cruise Planner. We highly recommend doing this prior to the cruise.

Please note: due to a special OPTAVIA event while we are in port in San Juan, Puerto Rico, we ask that you do not book an excursion this day.

The International Leadership Advancement Trip includes your food at the Main Dining room each day, but it does not include a beverage or internet package. Package selections, specialty restaurant reservations, and spa appointments may be done through Cruise Planner. Log in with your Royal Caribbean account using your Booking ID to make selections. We highly recommend doing this prior to the cruise. After booking excursions, reservations, and appointments, they will show up on Your Calendar at a Glance, making staying organized easy!

Yes! This is a great way to see what is going on throughout each day on the ship and at the ports. We highly recommend downloading the app prior to the cruise. Simply search “Royal Caribbean” in your Apple or Google Play Store to download.

Online Check-In opens 90 days before your cruise and must be completed no later than 3 days prior to sailing. You will need your Booking ID to complete Online Check-In. It is highly recommended that you complete Online Check-In as this will save you from having to fill out forms at the port.

Once you have completed the Online Check-In process, you will receive a SetSail Pass. It indicates that you successfully completed the check-in process for you and those guests listed on your SetSail Pass.

In order to complete Online Check-In successfully, you will need the following:

  • Personal Information for each guest you are checking-in online
  • Identification Document information for each guest you are checking-in online
  • Crown & Anchor Society Membership Number (if you are a member)
  • Onward Travel Plans (including selecting a time to arrive and board the cruise)
  • Onboard Expense Account Information (i.e. credit card, guest, and the reservation information that is authorized to charge against the account)

When you check-in at the cruise port, your luggage will be taken by curbside crew once you arrive. To ensure your bag is delivered to your stateroom, you must print out your SetSail pass after doing the Online Check-In and follow the instructions to put the luggage part of the pass on your suitcase/bags. You may print out more than one tag. Be sure to write your name on this pass as well!

Casual clothing for onboard, business casual for trainings, and themed clothing for OPTAVIA parties (details to come soon) are a good start! If you plan to make reservations at one of the restaurants, we recommend “dressing to impress”. For example, this could be jackets, sports coats, blazers, collared shirts, dresses, skirts and blouses, or pantsuits. Dinner is either casual or formal each night so bring outfits to cover both types of evenings.

For excursions, be sure to wear clothing appropriate for the activity. Since we are in the Caribbean, don’t forget a hat and sunscreen as well! Other things to consider packing: cell phone charger, camera, bathing suit (Royal Caribbean provides beach towels), shampoo and conditioner.

Note: Once you arrive at the port, your luggage will be taken by curbside crew to bring onboard. You are allowed to bring a carry-on bag with you. We highly recommend you put things in there that you will need for the day (i.e. passport, bathing suit, sunglasses, medications if needed, etc.). Most luggage will not be delivered to the rooms until just before dinnertime.

Weapons, illegal drugs, and other items that could interfere with the safe operation of the ship or the safe and secure environment of our guests and crew are prohibited. These and other similar items will be confiscated upon being found. Alcoholic beverages (aside from two bottles of wine that we recommend go in your carry-on), illegal drugs, flammable liquids, explosives, and dangerous chemicals will not be returned. For a full list, please visit the Royal Caribbean website.

On the Cruise

Royal Caribbean requires guests to be checked in no later than 60 minutes prior to the scheduled sailing time. Guests arriving late will not be permitted to sail. It is highly recommended that you complete Online Check-In no later than 3 days prior to the cruise in order to expedite the pier check-in process. At that time, you may select the time you would like to board.

During Check-In at the port, you will need to provide a credit card (not a debit card) to cover anything above what is provided in the Trip. You also have the option to open a cash account with a deposit; however, please note that all purchases onboard are made via a cashless system charged to your SeaPass Card. A final invoice will be sent to your room the last night. You may also visit the Guest Services desk at any point to review your expenses or sign in to your Royal Caribbean account on the mobile app.

Fuelings will not be provided. If you will be on Plan during the Trip, we strongly encourage you to pack your own Fuelings.

Instructions will be provided in your room with exact timing, but you will need to place your luggage outside your stateroom door to be picked up the night before (March 23). We highly recommend you do not pack items you will need to disembark the following morning (March 24) and place those items in your carry-on. Once you leave the boat, your luggage will be in the port for you to pick up and then you may proceed to customs.