To provide the best service for your questions, we are providing the appropriate contact below.

CONTACT

TOPICS

PHONE

HOURS OF OPERATION

Royal Technical Support Team

Royal Caribbean Website Assistance:

Online Check-In, SetSailPass, Luggage Tags, Royal App, Royal My Cruise Website


Pre‑Cruise Planning:

Beverages, Internet, Dining, Spa & Shore Excursions

800.398.9819

Monday – Friday:
7:00 AM – 12:00 AM ET

Saturday – Sunday:
9:00 AM – 10:00 PM ET

CONTACT

TOPICS

PHONE

HOURS OF OPERATION

Royal Customer Service Team

Pre‑Cruise Customer Service:

Questions about the cruise outside of OPTAVIA’s events


Post‑Cruise Customer Service:

Lost Luggage, Copy of Onboard Bill

866.562.7625

24 hours / 7 days a week

CONTACT

TOPICS

PHONE

HOURS OF OPERATION

Royal Emergency Travel Team

Day of Sailing Needs:

Missed cruise embark; need to join ship late; need to leave ship early

800.256.6649

24 hours / 7 days a week

CONTACT

TOPICS

PHONE

Royal Access Team

Accessiblity; Dietary & Medical Needs; Requests

866.592.7225


The OPTAVIA Business Support Team is ready and available to assist you. We encourage you to call us first whenever you have a question or concern regarding the Trip as we always want to hear from you!
Our Business Support Team can be reached at 888.OPTAVIA. If you would like to contact us online, please fill out our OPTAVIA Service and Support form.

CONTACT

TOPICS

PHONE

HOURS OF OPERATION

Coach Support Team

International Leadership Advancement Trip agenda, activities, recognition, qualifications, and frequently asked questions.

888.OPTAVIA

Monday – Friday:
9:00 AM – 9:00 PM ET

Saturday:
9:00 AM – 6:00 PM ET